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POLICY AT

98apk Terms Conditions — What You Agree To

These terms set out the rules that apply when you open an account and use 98apk, including how your account works, what transactions are permitted, and where access is available under local law. Read them before you start — they define the agreement between you and us.

  • Account holder obligations
  • Payment method scope: Bank Transfer, Debit Card
  • Jurisdiction-dependent access
  • User rights and account controls
POLICY SCOPE DETAILS

What These Terms Cover at 98apk

By creating an account on 98apk, you confirm that you have read and accepted these terms in full. They apply to every action you take on the platform — from browsing the lobby and placing bets to funding your account through Bank Transfer or Debit Card, and requesting a withdrawal back to the same payment route. We may update these terms when our operating conditions change; when that happens, the revised version will appear on this page and will apply to your account from the date it is published. Continuing to use the account after an update means you accept the new version. Access to 98apk and its services depends on local law and is available only in eligible regions where such use is permitted. We do not extend services to regions where online gaming is not permitted under applicable rules. Your JazzCash or Easypaisa wallet details entered during account setup fall under the payment-verification rules described in the account section. These terms sit alongside any specific rules shown inside individual game rooms or promotional pages — where there is a conflict, the more specific rule applies.

  • Bank Transfer

  • Debit Card

  • JazzCash

  • Easypaisa

  • Raast

INSIDE VERSUS OUTSIDE

What Falls Inside and Outside This Policy

Not every aspect of your experience is governed by the same set of rules. This section clarifies which areas these terms directly cover and where a separate framework applies, so you know exactly where to look when a question comes up.

  • Account Access

    Your login credentials, account settings, wallet balance and transaction history are all covered by these terms. The rules on account suspension, closure and reinstatement apply here. Any change to your registered Debit Card or Bank Transfer detail falls under this scope.

  • Transactions

    Deposits made via Bank Transfer, Debit Card, JazzCash, Easypaisa or Raast, and any withdrawal request, are governed by these terms alongside the payment-specific instructions shown at the point of transaction. Processing rules, order of operations and account wallet credits are all included.

  • Site Content and Game Rules

    Game outcomes, payout mechanics and lobby content are subject to the rules shown within each game room. These terms govern your right to access and use that content, but the individual game rules set the outcome logic — particularly for Crash Betboost or Blackjack Card Room sessions.

  • Third-Party Services

    Links from 98apk to external sites, payment intermediaries or studio portals operated by providers such as Pragmatic Play or Habanero are outside the scope of these terms. We are not responsible for the policies or practices of those third-party destinations.

YOUR ACCOUNT RIGHTS

Actions You Can Take Under These Terms

These terms are not one-sided. You have several practical rights that you can exercise at any time through your account dashboard or by contacting our support team. If you believe a transaction record is incorrect, you can raise it directly from the transaction history section in your account — select the entry, then use the dispute option shown alongside it. Account details such as your registered name, contact number or linked payment method can be updated through the account settings page, subject to the verification steps shown there. Where a payment rail like JazzCash or Easypaisa is involved, the update process will ask you to confirm ownership of the new number. You may also request a summary of the data we hold on your account by contacting support through the channel listed on this page. Any question about how a specific term applies to your situation can be directed to the support team — we will respond based on the written terms rather than a verbal interpretation, so the written version always governs.

  • Review Your Records

    Open the transaction history tab in your account dashboard to see every deposit, withdrawal and bet settled under your account. Filter by date or payment method to find a specific entry.

  • Correct Account Details

    Update your registered Bank Transfer account number, Debit Card detail or mobile wallet number from the account settings page. Verification steps will be shown before any change is saved.

  • Raise a Policy Question

    If a term is unclear or you believe it has been applied incorrectly to your account, contact support with the specific section in question. Written terms always take precedence over any informal explanation.

  • Request Account Data

    You can ask for a summary of the personal and transactional data held against your account. Submit this request through the support contact route and we will respond within the timeframe shown in the support section.

REACH US DIRECTLY

Contact Routes for Policy Queries

For any question that relates specifically to these terms — how a rule applies, a transaction dispute or a request for account data — use one of the contact routes below. General account help and payment questions can also be directed to the same team.

  • Live Chat

    The live chat option is available from your account dashboard once you are logged in. Use this route for time-sensitive queries about a pending transaction or an account restriction that needs to be reviewed against these terms.

  • Email Support

    Send a written query to our support email address listed in the account help section. Email is the right route when you need a written record of the response — for example, a formal reply about how a specific term applies to your account.

  • Help Centre

    The help centre inside your account covers the most commonly asked questions about these terms, including payment rules for Bank Transfer, Debit Card, JazzCash and Easypaisa. Check there before submitting a new query — the answer may already be documented.

HOW WE HANDLE THIS

Data, Security and Policy Management

How we manage the information tied to your account, and how these terms are maintained over time, are both part of the commitment we make when you join 98apk. This section explains the practical side of policy management — what data we hold, how long we keep it, and how you can ask us to act on it.

  • Account Data Retention

    We retain account records — including transaction history, login events and payment method entries — for as long as your account is active and for a further period required under applicable financial record-keeping obligations. You can request the current retention period from our support team.

  • Cookie and Session Handling

    We use session cookies to keep you logged in during an active visit and analytics cookies to understand how the lobby is used. Cookie preferences are shown at first visit and can be reviewed from the account settings page at any time after that.

  • Account Security Practices

    Password changes, linked payment method updates and contact detail edits all require a verification step before the change is applied. We do not ask for your full password or full card number over chat or email — any such request is not from us.

  • Requesting Policy Changes

    If you want to close your account, update your data preferences or formally dispute how a term has been applied, submit the request in writing through the email support route. We confirm receipt and respond to the written record we hold against your account.

POLICY QUESTIONS ANSWERED

Frequently Asked Questions About These Terms

The questions below come up most often when account holders read through these terms. If your question is not covered here, the support team can address it directly.

Do these terms apply to all payment methods including JazzCash and Easypaisa?

Yes. These terms apply to every funded transaction on your account regardless of the payment route — Bank Transfer, Debit Card, JazzCash, Easypaisa or Raast. The specific steps for each method are shown at the point of transaction, but the overall account rules here govern them all.

How will I know if the terms have been updated?

When we update these terms, the revised version is published on this page with no prior notice required — though we aim to make material changes visible. Continuing to use your account after a change has been published means you accept the updated terms. Check this page periodically if you want to stay current.

Can I still use my account while a dispute about these terms is being reviewed?

In most cases your account stays accessible while a query is under review. If a specific restriction has been applied for compliance reasons, the account dashboard will show the current status and the contact route to follow. We do not restrict access without showing a reason inside the account.

What happens to my account data if I close my account?

After an account is closed, we retain the transactional and identity records attached to it for the period required under applicable financial rules. You can ask for confirmation of the exact retention period by contacting support in writing. No new marketing contact will be made after closure.

Are the game rules for titles like Crash Betboost or Blackjack Card Room separate from these terms?

Yes. Individual game rules govern how outcomes are calculated inside each room. These terms govern your right to access and use those games. Where the two overlap — for example, a disputed outcome involving your account wallet — these terms set the process for raising the issue.

Is access to 98apk available everywhere in Pakistan?

Access depends on local law and is available only where online gaming is permitted under applicable rules in your region. We do not extend services to areas where such use is not permitted. Check the eligibility notice shown during account registration for the current access position applicable to your location.