Live / Casino
If you have a question about opening your account, moving funds via JazzCash or Bank Transfer, or finding your way around the lobby, the answers are collected here. We update this section when we see the same question come up more than once — so if something is on your mind, start here before reaching out to support.
Every answer in this FAQ comes from the actual account flows, payment routes and lobby navigation available at 98apk. We do not carry generic answers copied from elsewhere. Each entry is reviewed against what you actually see on screen, so the steps described match what the account panel, wallet page and support channels display at the time you read them. Where a policy or process changes, the relevant FAQ entry is updated to reflect it.
Each FAQ answer reflects the actual steps shown inside your account — from wallet top-up to transaction history. We do not describe features that are not live or processes that have not been confirmed against the account panel you open after login.
We name only the payment methods available on the platform — JazzCash, Easypaisa, Raast, Bank Transfer and Debit Card. If a method is not listed here, it is not currently active. Check your account deposit page to see the live state of each option.
Where an answer refers you to support, it names the channel — live chat or the help form — rather than a vague pointer. The availability of each channel is shown on the support page inside your account rather than assumed here.
Account steps, wallet limits and lobby navigation paths can change. When they do, we revise the FAQ entry that covers that topic rather than leaving outdated instructions. Anything marked with the current date reflects the most recent confirmed state.
The three main areas of the 98apk lobby — live casino tables, slots and the sportsbook — work from the same account. Your wallet balance carries across all of them with no transfer step between sections. The transaction history inside your account records activity from every area in one list, so you can see exactly where funds went without switching between separate ledgers. Support routes are identical whether your question is about a live dealer session, a slot round or a cricket market — the same live chat and help form serve all three. The FAQ answers below apply to your account regardless of which lobby section you are currently using.
Live dealer tables run in real time with a host on screen. Your wallet balance from the same account funds every seat. Session history is logged under the same transaction record as your slot and sportsbook activity — no separate login or wallet required.
Slot titles from PlayStar, Bigtime Gaming, JDB, Habanero and Pragmatic Play are available in the slots section. The same Debit Card or JazzCash deposit that funds a live table round also funds a slot session without any internal conversion step.
The sportsbook carries cricket markets including PSL and international matches alongside other sports categories. Your balance, history and support access are exactly the same here as in the casino sections — one account covers the full lobby.
Wallet limits, account history review and personal account settings you configure apply across all three lobby areas. A limit set in your account panel affects spending in live tables, slots and the sportsbook equally — there is no section-specific override.
Several elements make the 98apk lobby recognisable for returning players. The dark canvas layout with bounded game cards keeps the focus on the titles in each row rather than surrounding decoration. Game studios are grouped so you can browse PlayStar or Pragmatic Play titles in one section rather than hunting through a mixed list. The wallet chip row sits above the game grid, so your balance and payment route are always visible without leaving the lobby. Account controls — history, limits and session settings — are a single tap away on mobile, keeping the lobby and your account tools in the same view.
Games from PlayStar, JDB, Habanero, Bigtime Gaming and Pragmatic Play each appear in their own discovery rail. You can go straight to a studio's row or scroll the full catalogue — the lobby layout supports both approaches without requiring a search.
Your current balance and the active payment method — whether that is a JazzCash deposit or a Bank Transfer — are visible at the top of the lobby at all times. Tapping the chip row opens the full wallet panel with your deposit and withdrawal history.
History, personal limits and account settings are accessible from the lobby header without a separate login step. Changes you make take effect immediately across all sections — live tables, slots and the sportsbook respond to the same account-level settings.
The lobby scales from desktop to mobile without collapsing the studio rows or hiding the wallet chip. On a phone, the game cards and payment controls stack in a single column, keeping the browsing experience close to the desktop version without a separate mobile site.
This FAQ page is for questions that come up at predictable points in your journey with 98apk — account setup, funding your wallet, navigating the lobby, and reaching support when you need it. Rather than listing every policy page, we focus on the questions people actually ask before they start or when something in the account flow is unclear. Payment questions make up a large share of what arrives in support. The short version: JazzCash, Easypaisa, Raast, Bank Transfer and Debit Card are the active deposit routes. Each one has a minimum and maximum shown on the deposit screen inside your account — those figures are the ones that apply, not any number you may have read elsewhere. Withdrawal routes are shown on the withdrawal page after login; what is available to you depends on your account verification status and the payment method you used to deposit.
These figures reflect the structural configuration of the platform — lobby sections, language support, payment routes and support channels available at the time this page was published. We do not include invented counts or percentages here; what is listed is what you can verify by opening the relevant section after login.
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The FAQ covers the most common questions, but some account situations need a direct response. Two support channels are available — live chat for questions that need a quick answer, and the help form for more detailed requests. Both are accessible from inside your account after login. The support page shows the current availability hours for each channel; we do not publish fixed hours here because they are subject to change, and the account panel reflects the live state.
Live chat opens from the help icon inside your account. It connects you to a support agent for account, wallet and lobby questions. Check the support page after login to see whether live chat is currently active — availability is shown there in real time.
The help form is available for questions that benefit from a written exchange — wallet disputes, account verification steps or payment history queries. Submit the form from inside your account; responses are sent to the email address registered on your profile.
Many questions resolve without contacting support at all. Your account dashboard shows your current wallet balance, recent transaction history, active payment methods and account-level settings. Check the dashboard first — the information is live and reflects your account state right now.
The questions below are the ones that come up most often from people setting up their account, making a first deposit or navigating the lobby for the first time. Each answer describes the actual step or screen involved rather than pointing you to a vague settings area.
Go to the account registration page and complete the fields shown — name, email and phone number are standard. After submitting, a confirmation is sent to your registered contact. Follow the steps in that confirmation to activate your account. The full set of required fields is shown on screen during registration; do not skip any.
JazzCash, Easypaisa, Raast, Bank Transfer and Debit Card are the active options. Each one is listed on the deposit page inside your account after login, along with the current minimum and maximum amounts. If a method does not appear on that page, it is not active for your account at that time.
Your full transaction history — covering deposits, withdrawals and in-game activity across live tables, slots and the sportsbook — is in the wallet section of your account dashboard. It updates after each completed transaction. Filter by date or transaction type to find a specific entry without scrolling through the full list.
The lobby organises games by studio in horizontal discovery rails. PlayStar, Bigtime Gaming, JDB, Habanero and Pragmatic Play each have their own row. Scroll down the main lobby page to reach each studio rail, or use the category filter at the top to narrow to live casino, slots or sports-themed titles such as Cricket Super Over and Football FastGoal.
First, check your JazzCash or Easypaisa transaction record to confirm the transfer completed on your end. Then open the wallet section of your account dashboard — some deposits take a short time to clear. If the balance has still not updated after a reasonable wait, contact support via live chat with your transaction reference number ready.
Account-level controls are available inside your account settings. The options shown there let you review and adjust wallet behaviour. The current state of your settings is always displayed in the account dashboard after login — changes you make take effect across the live casino, slots and sportsbook sections simultaneously.
Access to 98apk depends on local law and is available where local law permits. Payment routes such as JazzCash, Easypaisa, Raast, Bank Transfer and Debit Card are configured for Pakistan-based transactions. Check the eligibility and access information shown on the account registration page for the most current position relevant to your region.