Live / Casino
This page sets out the legal framework that governs your account on 98apk, covering how we handle your data, what rights you hold, and where to raise a question. Access to our platform depends on local law and is available only where eligible under Pakistan regulations.
98apk operates as a casino-led platform where your account, wallet activity, and payment transactions are all subject to the terms described here. When you create an account and use funding routes — whether that is a Bank Transfer, a Debit Card payment, or a JazzCash or Easypaisa deposit — each transaction is recorded in your account history and governed by the policy conditions in force at the time of that transaction. We do not impose terms that vary without notice; any material update is communicated through your account dashboard before it takes effect. Availability of services, including the game lobby and payment rails, depends on local law and applies only to eligible regions within Pakistan. Where local regulation restricts access, those restrictions are reflected in what the platform shows to your session. Easypaisa and Raast transactions follow the same account-level policy as other payment methods — no separate legal agreement is required for those routes. If you are uncertain whether a specific activity is covered, the support team is reachable to clarify before you proceed. We are not in a position to offer legal advice, but we can confirm what our own terms cover and direct you to the relevant section of your account records.
Not every aspect of your experience falls under the same policy section. Understanding what is covered — and what is handled separately — helps you direct your question to the right place without delay.
Your login credentials, session records, wallet balance and transaction history are all within scope. Any request to review or correct account details runs through the account settings page, where the relevant fields are visible after you authenticate.
Deposits and withdrawals processed through Bank Transfer, Debit Card, JazzCash, Easypaisa or Raast are covered by our transaction policy. Dispute queries go through the support channel; the transaction reference from your account history is the key detail to include.
Game titles available in the lobby — including content from Pragmatic Play, Habanero and other assigned studios — are provided under content licences held at the studio level. We make that content available to eligible accounts; the studios hold their own game-level terms.
Links or integrations that take you outside the 98apk domain are not covered by this policy. External wallets, banking apps and mobile-money platforms operate under their own terms, and we are not a party to agreements between you and those providers.
Your account gives you direct access to the records we hold. After logging in, the account dashboard shows your transaction history, session log and any communications tied to your account — you do not need to submit a formal request to view these. If a record appears incorrect, the account settings page is the first place to check; fields for name, contact details and linked payment methods are editable there, with verification steps shown inline. For anything that cannot be corrected through settings, a written request to the support team opens a review. We aim to acknowledge review requests promptly and will confirm the outcome through the same channel you used to raise it. Where a question relates to data held beyond what your dashboard shows, or involves a deletion request, the support team handles that process directly. Keep your account reference number at hand when you make contact — it is shown on every page of your dashboard after login.
Transaction history, session records and linked payment methods are all visible in the account dashboard after login. No separate request is needed to access data that the dashboard already shows.
Name, contact information and saved payment references can be updated through account settings. Verification steps are shown inline; follow the fields as they appear to confirm each change.
For anything not addressed by your dashboard, contact support with your account reference and a clear description of the issue. We confirm receipt and provide a response through the same contact path you used.
Where you believe data is held incorrectly or want to understand what is retained beyond dashboard scope, submit a written request via the support email. We handle data review requests separately from general account queries.
For questions about this policy — whether about your rights, a transaction record, or a data request — the following contact paths are available. Include your account reference in every message so the relevant team can locate your records without delay.
Send policy and data questions to our support email address, shown in the contact section of your account dashboard after login. For data review or deletion requests, email is the required channel.
For general policy clarifications — such as what a specific term covers or how a transaction is classified — live chat is available from the account dashboard. Have your account reference ready before you start the session.
The dashboard is the first place to check for records, transaction details and the current state of any submitted request. Most policy-related information is visible there without needing to contact support at all.
We manage your data with a straightforward approach: collect what is needed to operate your account, retain it for the period required under applicable rules, and give you access to it through your dashboard. Security practices for your account include session authentication and access controls that are described in the account settings page.
Account data — including transaction records for Bank Transfer, Debit Card, JazzCash, Easypaisa and Raast — is retained for the period required by applicable rules. You can view your own records at any time through the dashboard; deletion requests go through support.
We use cookies to keep your session active, remember your login state and measure how the platform is used. Cookie preferences can be reviewed in the browser settings on your device. Disabling certain cookies may affect how account pages load.
Session authentication, access controls and login verification steps are all described in your account settings page. We do not share account credentials or payment details with third parties outside the scope of processing your transactions.
When this policy changes in a way that affects your rights or account terms, the updated version is shown in your account dashboard before it takes effect. Continued use of the platform after an update constitutes acceptance of the revised terms.
These questions cover what Pakistan-based account holders ask most about 98apk's legal terms, data practices and user rights.
Yes. All payment transactions processed through the platform — including JazzCash, Easypaisa, Raast, Bank Transfer and Debit Card — are covered by the same account-level policy. Transaction records for each method are visible in your account dashboard after login.
Log into your account and open the dashboard. Transaction history, session records and linked payment details are all shown there without any separate request. For data held outside dashboard scope, contact support with your account reference and specify what you need to review.
Yes. Submit a written deletion request through the support email address shown in your account dashboard. We handle deletion requests separately from general support queries. Note that some data may be retained for the period required under applicable rules even after a deletion request.
Material updates are communicated through your account dashboard before they take effect. The current version is always accessible from the legal section of the site. Continuing to use the platform after an update is shown means you have accepted the revised terms.
Access depends on local law and is available only where eligible under Pakistan regulations. If local law restricts access in your region, the platform reflects those restrictions in your session. We do not make representations about legal status in specific areas outside what local rules permit.
Raise a dispute through the support channel — email or live chat, both accessible from your account dashboard. Include your account reference and the specific term or transaction in question. We acknowledge the query and respond through the same channel, with reference to the relevant policy section.